Gotch Weekly
Magazine of the week
QLD Flooding- We apologise for the Delay in Delivery. Many areas affected- TBA.
About us
About us
Our history
Our management
Head office location
Contact us
Our services
Allocations & reporting
Client services
Retail Customer Service
Merchandising
Key accounts
Distribution services
Returns processing
New publishers
Information & enquiries
Enquiry form
Login
User name:
Password:
Keep me logged in
Forgotten password ?
Don't have an account?
Register now
Returns Processing
Returns are the un-sold copies from Retailers “returned” to us for credit. Gordon and Gotch operate primarily on a weekly returns system. Weekly returns benefits both our publisher and retailer clients as follows:
·
Publisher clients benefit from accurate sales projections within three weeks of recall, and
·
Retailer clients benefit from improved cash flow and improved supply accuracy
Gordon and Gotch offer two efficient electronic ways for retailers to process their returns.
1.
Electronic Data Interchange (EDI) via XchangeIT - most efficient and preferred method
2.
Electronic form on this website.
Both these methods have inbuilt checks in place to assist the retailer in submitting accurate returns claim data.
Some of our Retailers use paper returns. This method is labour and time intensive for both the retailer and Gordon and Gotch and is currently being phased out.
Magazines not sold are returned by retailers to state warehouses where the parcels are scanned and the returns processed. Our Returns Processing Team is also responsible for managing the returns audit process. A physical audit is conducted in our state warehouses to ensure claimed returns are accurate.
Ultimately magazines are shipped to the D&D warehouse in Victoria, a dedicated returns processing facility, magazines requested to be retained by our publishers are packed for storage and those to be disposed of are pulped for recycling.
Help
|
Contact us
|
© 2009 Gordon & Gotch
|
Terms of use
|
Privacy policy