I have received an e mail with a link to "View My Order" - when I click on that link I see a list of orders with various Order Status values - what do those values mean?
New: This is the next order to be created by the retailer. It will never have anything in it. There will always be a new order waiting for the retailer.
Saved: The retailer has added titles to an order and saved them, but not yet submitted the order. It will remain in the web database until the order is submitted
Submitted: The retailer has submitted the order so it will be sent to Are Direct Pty Limited for processing if there is no approval required. If approval is required it will be sent to Customer Service.
Reviewed: A Customer Service team member has reviewed and re-submitted the order to Are Direct Pty Limited for processing.